1. What Are Cookies?
Cookies are small files placed on your device (computer, smartphone, or tablet) that store information about your visits to our website. They are widely used on websites to make them work more efficiently and to provide user analytics and personalization. Cookies can be "persistent" (they remain on your device until deleted) or "session-based" (they expire when you close your browser).
2. Why We Use Cookies
We use cookies for the following purposes:
- Essential Functionality: To authenticate your login, maintain your session, remember your preferences, and ensure basic platform security.
- Analytics & Performance: To understand how users navigate our site, which features are most used, and where improvements are needed.
- Personalization: To deliver customized trail recommendations, remember your viewing history, and tailor content to your interests.
- Marketing & Advertising: To track campaign effectiveness, serve relevant ads, and measure conversion rates (optional).
- Security: To detect and prevent fraud, protect against malicious access, and comply with legal requirements.
3. Types of Cookies We Use
Essential Cookies: These are necessary for the website to operate. They enable you to log in, maintain your session, and access protected features. These cookies cannot be disabled without breaking core functionality.
Analytics Cookies: We use Google Analytics and similar tools to track user behavior, page views, bounce rates, and engagement metrics. These help us improve our platform. You can opt out of analytics tracking via your Cookie Preferences.
Preference Cookies: These remember your choices (language, theme, map zoom level, saved filters) so you don't have to set them again on future visits.
Marketing Cookies: These track ad effectiveness and allow us to serve personalized advertisements based on your interests. You can disable these via your Cookie Preferences without affecting site functionality.
4. Third-Party Cookies
Some cookies are set by third-party services integrated into our website, including payment processors (Stripe, PayPal), analytics providers (Google Analytics), and social media platforms. These third parties may use cookies to track your activity across multiple websites. We have no control over third-party cookies, and we encourage you to review their privacy policies directly.
5. How to Control Cookies
Using Our Cookie Preferences Banner: When you first visit Canyon Ridge Perch, a banner appears allowing you to Accept All, Reject All, or Customize your cookie choices. You can modify your preferences at any time by clicking the Cookie Preferences button in your account settings or by refreshing the page to see the banner again.
Browser Controls: Most browsers allow you to refuse cookies or alert you when cookies are being sent. Visit your browser's help section for instructions (Chrome, Firefox, Safari, Edge). Please note that disabling cookies may affect website functionality.
Opt-Out Links: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on or adjusting your Google Ads settings at adssettings.google.com.
6. Cookie Duration
Essential cookies typically expire when you close your browser or after a set inactivity period (usually 30 days). Preference and marketing cookies may persist for up to 12 months. You can clear cookies manually through your browser settings or by using a browser cleaning tool. Clearing cookies will sign you out and reset your preferences.
7. Similar Technologies
In addition to cookies, we use other similar tracking technologies including: web beacons (tiny pixels embedded in emails or pages that track opens/clicks), local storage (HTML5 storage similar to cookies but with larger capacity), and pixel tags. These serve the same purposes as cookies and can be controlled through your browser or our preference settings.
8. Do Not Track (DNT)
Some browsers include a "Do Not Track" feature. Currently, there is no universal standard for recognizing DNT signals, and Canyon Ridge Perch does not currently alter its tracking practices in response to DNT signals. However, you can always control cookies through your browser settings or our Cookie Preferences banner.
9. Mobile Apps & Advertising IDs
Our mobile apps may use advertising identifiers (IDFA on iOS, AAID on Android) and similar tracking technologies. You can opt out of personalized advertising through your device settings: on iOS, go to Settings > Privacy > Tracking and disable "Allow Apps to Request to Track"; on Android, go to Settings > Google > Manage Your Google Account > Data & Privacy.
10. Data Security
While cookies are generally secure, they can only store limited information and cannot execute code or transmit viruses. However, encrypted HTTPS connections protect cookies from being intercepted during transmission. We use secure, HttpOnly, and SameSite cookie attributes to further protect your data.
11. Policy Changes
We may update this Cookie Policy to reflect changes in technology, legal requirements, or our practices. Any significant changes will be communicated to you via email or a prominent notice on our website. Continued use of Canyon Ridge Perch after updates constitutes acceptance of the revised policy.
12. Questions or Concerns
If you have questions about our use of cookies or would like to lodge a complaint, please contact us at privacy@canyonridgeperch.com or call +81-256-72-2867You can also submit a data subject request (including cookie-related inquiries) in writing to: 2689-1 Maki-Ko, Nishikan Ward, Niigata 953-0041, Japan, Attn: Privacy Team.